The lines below are how we organise the work. The deliverable is one journey, executed by one team, paid through one invoice.
Flights, accommodation, ground transport, insurance — booked, paid and reconciled through one ledger.
When you are tired of stitching seven booking emails into one trip.
Visas, attestations, AU laissez-passer support, dossier preparation across six passport contexts.
When the visa is the project — not an afterthought.
Private safaris, Nile dahabiyas, Atlas riads, Cape winelands. Lodges we have stayed in, guides we have walked with.
When 'the highlights tour' is not the experience you came for.
Multi-city itineraries for boards, trade missions and embassy visits. Protocol coordination included.
When the schedule has to survive contact with three time zones and a ministry.
One named contact owns your file. Reachable while you are moving — not just before you book.
When 'on call' has to mean it, on a Sunday at 2am in Casablanca.
Return-to-Africa journeys, residency pathways, property scouting, business set-up coordination.
When this trip is also a decision about the next chapter.
Mon–Sat · 08:00–20:00 EAT. After-hours for active travellers and Royal/Sovereign tiers.
From a complete Path Builder brief: itinerary, documents and indicative investment band.
A single desk lead owns your journey from briefing to wheels-up to home.
These commitments apply to briefs submitted via the Path Builder. General Contact inquiries receive a reply on the same SLA but do not trigger a dossier until a brief is opened.
Single-journey execution
First-time clients, one-trip diaspora visits, single-corridor business travel.
First reply within 4 business hours · dossier within 72 hours
Recurring, multi-journey relationship
Returning travellers, executives with quarterly mobility, family offices.
First reply within 2 business hours · dossier within 48 hours
Always-on, multi-stakeholder mandates
Heads of state-adjacent missions, principal-led delegations, ultra-private travel.
First reply within 60 minutes · dossier within 24 hours
All tiers carry the same standard of execution. Tiers govern response speed, ownership depth and the shape of the relationship — not the quality of the journey.
Each service line is owned by the city desks below. When you read a service on a city page — "Executive ground & security" in Lagos, "Gorilla trekking permits" in Kigali — it sits inside one of these six pillars. Same intake, same ledger, same named contact.
All ten desks
Routed via Nairobi HQ + city desk
Cape Town · Cairo · Kigali · Marrakech corridor
Addis · Lagos · Joburg · Nairobi · Kigali
Royal & Sovereign tiers · all desks
Accra · Lagos · Dakar · Cape Town · Cairo
A Path Builder brief is for when you know you're going. A conversation is for when you're still shaping the question.